Passion Fueled Growth

At Hagerty, everything begins and ends with the love of the automobile – an innate passion that fuels our unique membership model and cultivates deep, personal connections with our more than 1.8 million members.

We love cars. And we are not alone. There are more than 500 million people around the globe who express an interest in cars, and approximately 69 million in the United States alone who declare themselves automotive enthusiasts. Within that, there are over 43 million insurable collector vehicles in the U.S.

Over the past three decades, Hagerty has become a global market leader in insurance for classic and enthusiast vehicles with over two million vehicles insured, partnerships with nine of the 10 largest U.S. auto insurance companies (as ranked by S&P Global Market intelligence based upon 2020 direct premiums written), and an exceptional 84 Net Promoter Score (NPS), which is approximately twice the industry average.

We take great pride in protecting our members’ treasured vehicles. But at Hagerty that is only the beginning.

Our approach to the car insurance business and our strategy for growth is centered on our unwavering pursuit to build the world’s most loved automotive enthusiast brand and deliver on our purpose to save driving and car culture for future generations.

To this end, we have built an automotive enthusiast platform that engages, entertains, and connects with our members at every stage of their journey – digitally, on the track, in the garage, at an event or on the road. The components of our automotive enthusiast platform include:

  • Innovative Hagerty Drivers Club membership program
  • Ownership of immersive automotive events
  • A thriving and rapidly growing automotive media content platform
  • Market-leading valuation tools

For our members the coming together of these four components, as well as others, results in an incredible experience. For our business, it results in multiple points of monetization, an attractive recurring revenue business model and what we believe are exceptional results demonstrated by:

  • Greater than 25% compounded annual revenue growth rate over the last three years
  • Strong customer retention at 90%
  • Average loss ratios significantly better than the U.S. personal lines auto insurance industry
  • Millions following Hagerty’s automotive insights and social media programs 

As we look ahead and continue to grow, we believe our digitally driven thinking will continue to drive member engagement and reduce transaction friction. That is why we are investing in state-of-the-art digital interfaces to support our growing membership base. We also are acquiring targeted car events and adding services within the Hagerty Drivers Club membership in addition to Radius, DriveShare and expanding Hagerty Garage + Social

We are committed to using our business as a force for both growth and good and are focused on making a positive impact on the issues that matter to our teams, our automotive community and the communities in which we live and work.

We didn’t create the passion for cars. We simply tap into that spirit to cultivate deep, intimate relationships with auto enthusiasts around the globe and create Hagerty fans for life.